Following credit card approval, a standard order will be processed within 24 to 48 hours (Monday through Friday, When not in a holiday season If we get the order early enough, it is possible that it will be shipped the same day, not including holidays). We ship thru United Parcel Service to the United States.
We consider orders valid for a thirty day shipping period without further notification to the customer. If a delivery is time-critical in nature, please advise us when you are placing the order
The cost depends on the total amount of the order, for example shipping to the New york area is:
$0 - $54.99
$55.00 - $64.99
$65.00 - $74.99
$75.00 - $79.99
Overnight - Second Day - 3 Day Select
An overnight order will be shipped the same business day if it's received by 12 noon EST and credit card authorization is obtained. The cost of overnight deliveries is the same as standard, plus the additional cost of next day,
second day air or 3 day select on United Parcel Service .
In some cases oversize or heavier items may not have may require more shipping costs and we will notify you before accepting your order
We ship orders overseas using either the United States Postal Service or United Parcel Service. If the cost of shipping is close to the Post Office. We use UPS because we get a tracking number and better control. The cost is determined by the weight of the items being purchased, plus a $8 handling fee plus the cost of insuring the order. You can estimate the approximate
cost by going to International Rate Calculator). I used 10 pounds as an example
to Japan and the cost was:
First, how quickly* do you want it delivered to Japan?
Express Mail Int'l Svc - On Demand
||2 - 3 Days||$57.00||Max.length 60", max. length plus girth 108"|
Parcel Post - Airmail
||4 - 7 Days||$54.47||Max.length 60", max. length plus girth 108"|
Parcel Post - Surface mail
||4 - 10 Weeks|
But you have to be patience for international orders as the Post Office waits till they have a full boat before they ship
|Max.length 60", max. length plus girth 108"|
* This is an estimate based on the postal operations plan and projected delivery time in the destinating country. Your results may vary.
* We use United Parcel Service and the rate we charge in most cases is within 10.00. of the US Postal service. Plus you get a tracking number
and can track your packages.
For Holiday Shipping Click here
If you're trying to estimate when a package will be delivered, consider the following:
In the chart below, you'll find the remaining 2005 holidays on which our carriers do not pickup or deliver orders.
- credit card approval must by received prior to processing
- overnight orders received after 12 noon EST will not be processed until the following day
- deliveries are made only Monday through Friday, holidays excluded
- there are certain dates that carriers do not pickup or deliver (see below)
- You can not count the current day as a day a package will get to you
New Year's Eve
no pickup or delivery
Begins at Sundown,
We accept "Like New" unopened merchandise for credit to your charge
card if returned to us within 14 days. Merchandise that has been played
with or is received in a condition which is not resaleable, will not receive any refund. Sorry, but shipping charges will not be refunded unless we made a shipping error, and if your shipment was expedited at your request, you
may incur a handling or restocking fee in addition to charges equal to all shipping expenses we incurred. Refused orders will be considered as orders returned without authorization, and you may incur a handling or restocking fee in addition to shipping expenses. Refused orders from foreign countries that are
refused will be considered as orders returned without authorization, and you may incur a handling or restocking fee in addition to shipping expenses both ways.
The question of Free Shipping came up recently and what happens If merchandise is returned, So here is the story: When we offer free shipping and you return the Merchandise, you must pay for shipping both ways, once when we paid to get it to you, and once when you pay to return it to us., whereupon receipt of the merchandise we will deduct the cost of the shipping charges that it cost us to get the goods to you and then credit your account less the cost of shipping the items to you. Keep in mind that the goods must be in saleable condition, We may still reserve the right to impose a 15% restocking fee.
Cancel an Order
works very hard to process and ship your order quickly. It may be impossible
to cancel your approved order, but Latoys will accept cancellation requests
made by e-mail. If your order has not been allocated, processed for shipping
or receipted to the shipper, Latoys will authorize a cancellation of
all or part of your order. This request must be made via email
to our CANCELLATION of order dept via this link.
Please do not call with this request as all requests must be received
in writing or by email. If accepted, your cancellation request will be
acknowledged by a reply email from Latoys advising you of the accepted
and processed cancellation. If we incur special order fees, handling fees,
packing expenses or shipping charges related to your order, these will
be charged to the Credit Card you provided when you authorized the shipping
of the order. If your order has shipped, a request to return rather than
a cancellation request must be made. Refused orders will be considered
as orders returned without authorization, and you will incur a handling
or restocking fee (20% of merchandise cost) in addition to shipping expenses.
Orders are not binding upon Latoys until acceptance by Latoys at its home office. Latoys is not responsible for pricing errors or other errors on the website, and reserves the right to cancel orders arising from such errors.
If you return goods
which received FREE SHIPPING, a return restocking
or handling charge will be added equal to the shipping expense we
incurred in sending the original shipment. If in entering your destination
address you make any addressing errors, we will later charge whatever
we must pay in correction fees to your original charge card as a separate
transaction. If your designated receiver changes the delivery address
and we incur any additional fees, these too will be charged as a separate
transaction to the charge card you authorized.
If you wish to have your items gift wrapped, just note in the remarks section of our order form. There is a charge of $2.00 per item, which will be added to your order when we ship.
Please let us know if there are other questions you have about shopping at latoys.com. You may firstname.lastname@example.org
or call us directly at 1-800-7 latoys or 516 569 1112. Our store is open from 10am to 5pm hours, 7 days a week...